About Us - Care Agency in Middlewich
Managing Director and founder
Tracy Ault RNLD BSc
Tracy began her career with her nurse training in leaning disabilities at Cranage hall hospital. She completed her training in 1989 and went on to work in a variety of settings within the hospital and community settings working with people who had challenging behaviour, epilepsy and physical disabilities before going onto a career in commissioning services for the NHS.
When she was made redundant from the NHS in 2013 after 27 years in the NHS she felt she was finally able to get back to providing excellence in care, proving that care could be delivered to individuals with care and compassion and was now in a unique position to lead and train her own workforce in the hope that this philosophy would generate ripples into other services and catch on!
Care at home Manager
Helen is our manager at Spiritual Inspiration. Whilst she works towards registering as Registered manager, she is working hard to ensure that the company meets all our aspirations as a high quality care at home provider.
Helen wants to give an outstanding level of support to all customers and ensure that the staff are fully supported. She is working in a multi agency way, liaising with GP's, Social workers, district nurses and other providers to ensure we are fully inclusive and flexible.
She also brings a wealth of experience that she is applying to her new role that is proving invaluable in taking forward the role to a new level, leading by example.
The experience she brings varied, from working in a general hospital, care homes, area trainer, community care and general life experience and common sense!
Helen says 'In the hospital I was working with a whole host of different people, professions, patients, families, and medical conditions. I gained a vast amount of experience and insight into people, their needs and behaviours. This has made me a practical and empathetic person who wants to influence positive changes in care and how its delivered.
Throughout my career I have also learned about the value of treating people how I would like to be treated, and whilst I know I can 'manage' I also intend doing so fairly and honestly, that way I believe we will develop the best care, team and culture.'